Covid 19 “Pass Sanitaire” (Health Pass) and protection measures for the Eiffel Tower
A valid Covid-19 “Pass Sanitaire” (Health Pass) will be mandatory for all visitors 18 years and older.
French and European Union visitors:
Depending on your situation, your Covid-19 pass may be provided in the form of:
You can provide your Covid-19 “Pass Sanitaire” in the format that you prefer:
You may be asked to present ID.
Non-EU Visitors
You must present proof of full vaccination from your country of origin, and your ID.
You can also present your international vaccination card, and your ID:
ADDITIONAL HEALTH MEASURES AT THE EIFFEL TOWER:
French and European Union visitors:
Depending on your situation, your Covid-19 pass may be provided in the form of:
- A vaccination certificate: stating that you are fully vaccinated, at least 1 week ago (Pfizer, Moderna, AstraZeneca) or 4 weeks ago (Janssen). ;
- A recent negative Covid-19 test, either an RT-PCR or antigen test, from within the last 48 hours.
- An old positive Covid-19 test proving that you have recovered from the virus, from more than 11 days and less than 6 months ago.
You can provide your Covid-19 “Pass Sanitaire” in the format that you prefer:
- in paper format: by presenting your document (original or photocopy) with the QR code;
- in digital format: by presenting a photo or scan of your document with the QR code;
- in the TousAntiCovid application: by creating a digital version of your document by scanning the QR code in the “Carnet” section
You may be asked to present ID.
Non-EU Visitors
You must present proof of full vaccination from your country of origin, and your ID.
You can also present your international vaccination card, and your ID:
- 1 week after the 2nd dose for double-shot vaccines (Pfizer, Moderna, AstraZeneca);
- 28 days after injection for single-shot vaccines (Johnson & Johnson from Janssen);
- 1 week after injection for people who have already had Covid-19 (1 dose only).
ADDITIONAL HEALTH MEASURES AT THE EIFFEL TOWER:
- The mandatory wearing of a face mask for all visitors (from 11 years old)
- Limited number of visitors on the esplanade, on each floor and in the lifts
- Significant signage and ground markings to implement physical distancing (1.5 meter)
- Daily cleaning and disinfection of public spaces at the Tower.
FREQUENTLY ASKED QUESTIONS
Cant find your question? Contact Us
QUESTION: How much are Eiffel tower tickets?
ANSWER:Pricing varies for Adults and Children. See our Prices page for more info
QUESTION: can you buy eiffel tower tickets on the day OF YOUR VISIT?
Answer: Yes, however you must wait in line and risk tickets being Sold Out.
QUESTION: CAN YOU GO "UP" THE EIFFEL TOWER?
ANSWER: Guest are allowed to visit the Top Floor and enjoy panoramic views of Paris. More info
QUESTION: what time does the eiffel tower open?
ANSWER: The tower normal opening time is 9am and is open 365 days a year. More info
QUESTION: How do I get my ticket?
ANSWER: Tickets are emailed to the email address you provided at checkout. During normal business hours you will typically receive your ticket within the hour. Please allow up to 24 hours if your order is made after business hours.
Your ticket must be printed on a sheet of A4 paper, blank on both sides using an inkjet or laser printer. We suggest you verify the quality of the printer by checking that the information on the ticket and the barcodes is legible. You can also present your ticket on your mobile phone providing the bar code is legible (please note that some mobile phones do not support this function).
Tickets which are partially printed, dirty damaged or illegible will not be accepted and will be considered to be void. Therefore if the quality of the printout is poor we recommend that you reprint your ticket.
Your ticket must be printed on a sheet of A4 paper, blank on both sides using an inkjet or laser printer. We suggest you verify the quality of the printer by checking that the information on the ticket and the barcodes is legible. You can also present your ticket on your mobile phone providing the bar code is legible (please note that some mobile phones do not support this function).
Tickets which are partially printed, dirty damaged or illegible will not be accepted and will be considered to be void. Therefore if the quality of the printout is poor we recommend that you reprint your ticket.
QUESTION: Can I change the date and/or time of my ticket? Are tickets Refundable?
ANSWER: The purchase of a ticket is subject to booking a date and time for the visit and these parameters cannot be changed once your purchase has been confirmed. When making a purchase you are presented with a summary of your basket before the purchase is validated. A confirmation email is then sent to you as soon as your payment is registered, confirming the information you have validated.
The Terms & Conditions of Sale state that the ticket is valid exclusively for the floor, date and time indicated.
Tickets cannot be exchanged modified or refunded after your purchase has been confirmed, for any reason.
The Terms & Conditions of Sale state that the ticket is valid exclusively for the floor, date and time indicated.
Tickets cannot be exchanged modified or refunded after your purchase has been confirmed, for any reason.
QUESTION: I lost my ticket, can you issue a copy?
ANSWER: You may request another copy of your ticket(s) up to 24 hours before your ticket's visit date. Please send all requests via email only to:info@theeiffeltowertickets.com
*After the 24 hour period before your ticket's visit date has passed we cannot guarantee that we will be able to accommodate your request.
*After the 24 hour period before your ticket's visit date has passed we cannot guarantee that we will be able to accommodate your request.
QUESTION: Prohibited Items?
Is there a left luggage office?
There is no left luggage office at the Eiffel Tower. You are reminded that in accordance with our rules, you cannot bring the following objects onto the Eiffel Tower:
- weapons and ammunition,
- explosive, inflammable or unstable substances,
- knives which may endanger the safety of the public and the personnel,
- tools (i.e. cutters, screwdrivers, pliers, etc),
- any excessively heavy bulky or foul-smelling objects,
- oversized packets or baggage (at the discretion of the members of staff controlling visitors at the entrance to the Tower),
- any mountaineering or jumping equipment (in particular bungee jumping or parachutes) as well as any propaganda material of any kind,
- non-foldaway pushchairs,
- animals, except animals accompanying disabled people,
- glass bottles and drinking glasses, cans of drink,
- excessive quantity of drink or food (assessed by the members of staff at the entrance).
A gauge is supplied to visitors at the four corners of the parvis and at the security control in front of the Tower. The Eiffel tower does not have a left luggage room or cloakroom. Any object which is not accepted onto the Tower and put in a dustbin will be considered to have been lost.
There is no left luggage office at the Eiffel Tower. You are reminded that in accordance with our rules, you cannot bring the following objects onto the Eiffel Tower:
- weapons and ammunition,
- explosive, inflammable or unstable substances,
- knives which may endanger the safety of the public and the personnel,
- tools (i.e. cutters, screwdrivers, pliers, etc),
- any excessively heavy bulky or foul-smelling objects,
- oversized packets or baggage (at the discretion of the members of staff controlling visitors at the entrance to the Tower),
- any mountaineering or jumping equipment (in particular bungee jumping or parachutes) as well as any propaganda material of any kind,
- non-foldaway pushchairs,
- animals, except animals accompanying disabled people,
- glass bottles and drinking glasses, cans of drink,
- excessive quantity of drink or food (assessed by the members of staff at the entrance).
A gauge is supplied to visitors at the four corners of the parvis and at the security control in front of the Tower. The Eiffel tower does not have a left luggage room or cloakroom. Any object which is not accepted onto the Tower and put in a dustbin will be considered to have been lost.
QUESTION: WHEN DO LIFT TICKETS GO ON SALE?
The Eiffel Tower Tickets are made available for purchase approximately 60 days in advance. If you would like an alert via email when your ticket dates go on sale click here!
QUESTION: I am unable to get my vaccine in time, can my tickets be refunded or changed?
ANSWER: We apologize, however, tickets cannot be exchanged modified or refunded for any reason after your purchase has been confirmed.
QUESTION: I HAVE COVID OR I AM NO LONGER ABLE TO TRAVEL TO PARIS, CAN MY TICKETS BE REFUNDED OR CHANGED?
ANSWER: We apologize, however, tickets cannot be exchanged modified or refunded for any reason after your purchase has been confirmed.
Safety instructions
The Eiffel Tower’s status as a historic monument, its layout, and the high visitor numbers mean that special public safety measures must be taken. All public spaces may be closed if required, and bag and parcel checks put in place. Large items of luggage and pets (except guide dogs for the blind) are not allowed within the Tower. There is no left luggage facility.